Return Policy

Return Policy - the basics

If you are not fully satisfied with your purchase, you may request a return within 14 days of delivery. Sale, custom, or personalized items are final sale and not eligible for return. We do not offer refunds; approved returns will be issued as store credit only. Replacements are only provided for items that arrive damaged, photo and video proof of the damage is required within 48 hours of delivery. For all return inquiries, please contact us at shop@framelystudio.com